EXPERIENCE 

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E-Tech

 

Verizon Campaign Support Specialist

Campaign support for Verizon sales click to chat agents, leaders, and operations manager.

 

Verizon Continuation Trainer

Provide training to agents on sales, service, and coaching.

Verizon Click to Chat Sales

Leading provider of intelligent sales, service, and technology solutions. Click to chat sales representative for Verizon Sales.

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Trinity Valley Junior College, Palestine, Texas

Professional Educator

Summer school teaching business applications to include Office 97, Microsoft Word, Access and Excel.

 

Slocum ISD, Slocum, Texas

Professional Educator

I taught grades 6-12 keyboarding, microcomputers, business applications and business information systems. Students learn how to integrate word processing, spreadsheets and database information into real world settings. We have also instituted html editing and the student pages.

 

Lufkin State School, Lufkin, Texas

Program Director

My primary job responsibility was the development of Educational and Habilitative programs for individuals with Mental Retardation. Under my direct supervision were professional staff, psychologist, LVN, social worker, clerical and direct care staff totaling 25 individuals.

 

Computers Don't Byte, Rusk, Texas

Owner/Instructor Tutoring in Windows 3.1, Windows 95, Windows 98 and WordPerfect as well as on-site consultation for small businesses in East Texas. 
 
COMPUTER EXPERIENCE 
 
Machines IBM Personal Computers/Clones; MacIntosh/Apple Computers Programs Metafile, Lotus123, Quatro Pro, WordPerfect, Leading Edge, Nutplus, Alpha5, Microsoft Publisher, Quicken, LabelPro for Windows, Microsoft Word, WebEdit, PaintPro, Corel Graphics, Office 97, Office 2000, Netscape, Internet Explorer, ACDSee, Yahoo Messenger, ICQ etc. 
 
ACADEMIC ACCOMPLISHMENTS 
 
While coaching Computer Applications, Journalism and Computer Science in UIL, from  1996 through 2000, my students excelled in their events.  In the year 2000, they sweeped  the District Computer Applications contest with 1st, 2nd and 3rd places. 
 
EDUCATION 
 
Texas A & M University, College Station, Texas Bachelor of Arts, 1978 Social Work Associate, Certificate #22214 Technology Teacher Certificate 2/18/2006 
 
AUXILIARY TRAINING Interviewing Techniques; Preparation for Adult Living; Basic Legal Training; Family Dynamics; Diffusing Hostile Situations; Non-violent Crisis Intervention; Substance Abuse; Sexual Abuse of Children  

 
Email: Lu Ann Mannix  ms_mannix@yahoo.com   Copyright © 2017 Lu Ann Mannix